Healing Kulture Outreach
Effective Date: December 2025
1. Our Commitment to Your Privacy
Healing Kulture Outreach (“we,” “our,” or “us”) is committed to protecting your privacy and honoring the trust you place in us.
We serve individuals and families navigating deeply personal experiences—including grief, caregiving, and end-of-life transitions. We recognize that the information you share with us may be sensitive, and we treat it with care, respect, and confidentiality.
2. Information We Collect
We may collect the following types of information:
Personal Information
– Name
– Email address
– Phone number
– Mailing address (if provided)
Support & Service Information
– Information you voluntarily share through forms, consultations, or program participation
– Details related to caregiving, grief, or life transitions (only when willingly provided)
Technical Information
– IP address
– Browser type
– Pages visited on our website
– Cookies and usage data
3. How We Use Your Information
We use your information to:
– Respond to inquiries and provide support
– Deliver programs, services, and resources
– Communicate updates, events, or opportunities to stay connected
– Improve our website and user experience
– Maintain the safety and integrity of our services
We do not sell your personal information.
4. Confidentiality & Care
We understand that many individuals who connect with us are navigating vulnerable moments.
– Information shared with us is treated with discretion
– We do not share personal or sensitive information without your consent, unless required by law
– Participation in our services is always voluntary
Please note: While we strive to maintain confidentiality, Healing Kulture Outreach is not a licensed medical or legal provider, and communications may not be protected under HIPAA unless explicitly stated.
5. Sharing of Information
We may share information only in the following circumstances:
– With trusted service providers who help operate our website or services (e.g., email platforms, scheduling tools)
– When required by law or to protect safety
– With your explicit consent
6. Cookies & Website Tracking
Our website may use cookies to:
– Improve functionality
– Understand how visitors use our site
– Enhance your browsing experience
You can adjust your browser settings to refuse cookies if you prefer.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Your Choices
You have the right to:
– Request access to your personal information
– Request corrections or updates
– Opt out of communications at any time
To make a request, contact us at:
9. Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure.
10. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be reflected with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Healing Kulture Outreach
Email: wecare@healingkulture.org
Serving Houston & Nationwide
Care. Clarity. Continuity.